Led by experience, backed up by data
Things had to change after moving from multiple warehouse locations to one large warehouse. Unpredictable spikes in shipping and receiving created bottlenecks everywhere. Dock assignments were managed manually, leading to confusion and inefficiencies. Safety concerns grew with more workers shared space with more forklifts, while trying to load and unload more trailers.
Leaders knew there was room to improve throughput and scheduling. Leaders saw opportunities to improve but lacked the data to turn instincts into action.
Visibility That Changes Everything
During a conversation with their Rite-Hite rep, a distribution manager put it simply:
“There has to be something out there that can tell me what’s in my dock doors.”
The answer was Rite-Hite ONE.
With the platform in place, Sweet Harvest uses Dock Availability Controls and Utilization Analytics to reroute shipments and eliminate confusion over dock assignments. Trailer & Load Records provide live, accurate data on trailer contents, helping teams keep operations running smoothly. And with the Multi-Site View, leaders can see activity across all RH1-enabled facilities in one place, creating a single source of truth for decision-making.
Leaders knew there was room to improve throughput and scheduling. Leaders saw opportunities to improve but lacked the data to turn instincts into action.
I knew the volume was high. I could see it in our WMS. But Rite-Hite ONE pinpointed the trends, like what time of day more trucks came in. That justified the need to spread out our schedule.
Mark Moen
Sr. Warehouse Manager
Smarter scheduling, faster throughput, safer docks
Rite-Hite ONE confirmed what leaders suspected and showed them exactly where and when to adjust. With those insights, they rebalanced shifts, relieved congestion, and improved dock flow.
The platform also helped influence decisions upstream in procurement. “I could show the procurement team that buying ingredients and materials over time instead of all at once will help avoid peaks and valleys in workload,” said Adam Carnel, Sr. Manager of Logistics & Distribution.
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- 44% throughput increase in six months
- 0% increase in load times despite higher volume
- Data-driven budgeting, no guesswork
- Evenly balanced shift assignments
- Data-driven budgeting instead of guesswork
The platform also influenced upstream procurement decisions.
I could show the procurement team that buying ingredients and materials over time instead of all at once will help avoid peaks and valleys in workload.
Adam Carnel
Sr. Manager of Logistics & Distribution.
Real-time visibility reduced congestion, improved communication, and gave employees more confidence in daily operations. With data at the ready, the team maximized capacity without adding complexity or sacrificing efficiency.
