How It Works | Rite-Hite ONE

Dock Management,
Made Simple

Optimize loading docks and industrial doors into a connected operation with live insights.

Talk to an Expert

How Rite-Hite ONE puts you in command of every dock, door and detail.

Less Downtime

Notifications keep you ahead of maintenance issues for proactive maintenance and real-time equipment status.

Optimize Throughput

Rite-Hite ONE monitors dwell times to help reduce bottlenecks and move more freight faster.

Smarter Decisions

Data-driven insights help you allocate labor, schedule service and benchmark performance over time.

Safer Workers

Sensors detect door and dock safety events and alert you to immediately protect your people and prevent accidents.

How Rite-Hite ONE Works

From the loading dock floor to the cloud, this is how the unified digital platform keeps you in control.

Connect & Integrate

Getting started is fast and flexible. Our onboarding team helps you connect existing sensors, Rite-Hite equipment or third-party equipment. Need new sensors or controls? We’ve got you covered, even for competitive brands.

Minimal disruption during setup
Works with any dock configuration
Hands-on support from day one

Automate Data Capture

Sensors continuously track what’s happening at your docks from trailer movements and safety overrides to door usage and equipment health. No clipboards, no guesswork. Just clean data delivered to the cloud.

Skip the spreadsheets, no manual entry
See key performance data instantly
Trust the numbers for every shift

Get Real-Time Insights & Alerts

Rite-Hite ONE turns live data into immediate insight. Get alerted to safety risks, bottlenecks, or failing equipment before they turn into costly problems to respond in nearly real time.

Spot delays or risks as they happen
Act fast on safety or maintenance issues
Make smarter decisions with live analytics

Optimize & Improve

With ongoing analytics, you can reduce dwell time, improve labor efficiency and avoid preventable downtime. Rite-Hite ONE helps your team drive lasting results shift after shift.

Cut costs across operations
Boost team performance and throughput
Improve safety, compliance and uptime

Will Rite-Hite ONE pay off? Run the numbers and see how optimizing you dock can generate a generous ROI.

Calculate My ROI

Rite-Hite®
CONNECT Edge Device

Every dock can be a smart dock.

The CONNECT edge device links your docks to Rite-Hite ONE. It retrofits 3rd party and legacy Rite-Hite equipment for live visibility, alerts, and reporting.

Works with new & legacy equipment

Reliable, secure data flow

Connects to Rite-Hite ONE

See the full details

Smart Visibility, Real Action

Behind every safe, efficient operation is a platform that sees what others can’t. Work in near real time to help your team move faster, respond sooner and make better decisions.

Core Features That Power Performance

Live Dock & Door Monitoring

See the real-time status of every dock and door — without walkarounds.

Proactive Maintenance Alerts

Catch problems early with intelligent alerts that prevent unplanned downtime.

Dwell Time Tracking & Reporting

Find delays and reduce detention costs with precise, timestamped data.

Service History Integration

Access maintenance records and usage logs in one centralized view.

Historical Analytics & Benchmarks

Compare performance over time to spot trends and set smarter targets.

Safety Event Detection

Instantly detect and respond to override incidents and unsafe activity.

Real Rite-Hite ONE users.
Real time savings.  

Dock coordinators manually assigned trucks to doors. But sometimes those doors were already in use. Rite-Hite ONE gave them a centralized live view to smooth out communication.  

With Rite-Hite ONE, Union Beer increased its portfolio by 20% with no loss in productivity.

More on Union Beer’s Success

Shipments are more complicated with higher volume and increased SKUs. With Rite-Hite ONE, there’s been no fall-off in throughput.

Union Beer Facility Manager

Frequently Asked Questions

How does Rite-Hite ONE actually connect to my docks and doors?

We use built-in controls and sensors. You can connect existing sensors and controls you already use, add new ones, or use the Rite-Hite Connect Device to bring third-party or older equipment online, all fully supported during onboarding.

Can it really work with the equipment we already have?

Yes. Whether you have older systems, third-party hardware, or a mix across facilities, Rite-Hite ONE is designed to integrate seamlessly. Our onboarding team works with you to connect and configure everything with minimal disruption.

What kinds of data are captured automatically?

Rite-Hite ONE collects timestamped data on trailer arrivals and departures, door and dock usage, safety incidents, equipment status, and more, no manual entry required.

How do real-time alerts work?

The platform continuously monitors your operations. When it detects a safety risk, equipment failure, or dwell time issue, it instantly sends alerts to your team so you can act before problems escalate.

Is this secure and compliant with IT standards?

Absolutely. Rite-Hite ONE is built on enterprise-grade, secure infrastructure with multi-factor authentication and role-based access controls to keep your data safe.

How long does setup take?

Most operations are live within a few weeks. Our team guides the full process from connection to calibration so you’re up and running with confidence.

What kind of ROI can we expect?

Customers typically see ROI through reduced downtime, fewer detention fees, and better labor efficiency. You can use our ROI Calculator to estimate your specific gains.